How can I help you ?

At events, especially after completing a talk, number of people who network with me is high. It’s all good. But time is limited. At one instance there were 3 persons from different organisations around me. All want to talk about their work, but all want to leave soon as well, because it was already past […]

Focus on customer behaviour

Arguments about technology changing needs of the customer is exciting, winding and depressing, because our assumptions are based on popular all or nothing trends. No, people don’t queue up for change in straight lines. It’s messy. So instead of zooming in on trends, try to zoom out and watch behaviour changes of people. You don’t […]

Why increasing minimum wage is good?

I have heard enough stories on how badly the workers on factories, warehouses and supermarkets are salaried. I questioned the ethics of it. I mean, giants like Amazon, Walmart and Apple are ripping the low income workers. Doesn’t sound right. The stories are horrid. Here’s a sensible 3 minutes video explanation from a Silicon Valley […]